NEW ZEALAND AUGUST/SEPTEMBER (WINTER) - CANCELLATION POLICY
We understand there may be unforeseen health, family, or work-related emergencies which may cause you to cancel your trip with us. Our cancellation policy is based on the non-refundable costs we incur with group bookings of our lodges and helicopter excursions along with the challenges of refilling a vacated spot shortly before trip departure. We VERY STRONGLY RECOMMEND purchasing travel insurance – the moment you register – to cover the workshop cost plus your airline flights. You may want to take a look at Squaremouth.com. They are an insurance broker representing many companies.
IF, AFTER YOU CANCEL, THE WORKSHOP IS ULTIMATELY SOLD OUT ON THE TRIP START DATE, WE WILL REFUND 100% OF YOUR TOTAL PAYMENTS LESS THE 6% NON-RECOVERABLE CREDIT CARD PROCESSESSING FEE WE INCUR.
Based on the date you notify us via email that you must cancel your trip, the following refunds will apply:
If you notify us more than 7 months prior to the trip start date; we will refund 100% of your deposit less the 6% non-recoverable credit card processing fee we incur.
If you notify us 6-7 months prior to trip start date; no refund of your deposit.
6 MONTHS PRIOR TO TRIP START DATE WE WILL CHARGE YOUR CREDIT CARD FOR 50% OF YOUR REMAINING BALANCE.
If you notify us 4-6 months prior to trip start date; 40% of your prior payments will be refunded.
4 MONTHS PRIOR TO TRIP START DATE WE WILL CHARGE YOUR CREDIT CARD FOR YOUR REMAINING BALANCE.
If you notify us 3-4 months prior to trip start date; 25% of the full trip cost will be refunded.
If you notify us less than 3 months prior to trip start date; no refund of your prior payments.
NEW ZEALAND JANUARY/FEBRUARY(SUMMER) - CANCELLATION POLICY
We understand there may be unforeseen health, family, or work-related emergencies which may cause you to cancel your trip. Our cancellation policy is based on the non-refundable costs we incur with group bookings of our lodges and helicopter excursions along with the challenges of refilling a vacated spot shortly before trip departure. We VERY STRONGLY RECOMMEND purchasing travel insurance – the moment you register – to cover the workshop cost plus your airline flights. You may want to take a look at Squaremouth.com. They are an insurance broker representing many companies.
IF, AFTER YOU CANCEL, THE WORKSHOP IS ULTIMATELY SOLD OUT ON THE TRIP START DATE, WE WILL REFUND 100% OF YOUR TOTAL PAYMENTS LESS THE 6% NON-RECOVERABLE CREDIT CARD PROCESSESSING FEE WE INCUR.
Based on the date you notify us via email that you must cancel your trip, the following refunds will apply:
If you notify us more than 7 months prior to the trip start date; we will refund 100% of your deposit less the 6% non-recoverable credit card processing fee we incur.
If you notify us 6-7 months prior to trip start date; no refund of your deposit.
6 MONTHS PRIOR TO TRIP START DATE WE WILL CHARGE YOUR CREDIT CARD FOR 50% OF YOUR REMAINING BALANCE.
If you notify us 4-6 months prior to trip start date; 40% of your prior payments will be refunded.
If you notify us less than 4 months prior to trip start date up until January 1st, no refund of your prior payments.
ON JANUARY 1st, WE WILL CHARGE YOUR CREDIT CARD FOR YOUR REMAINING BALANCE.
If you notify us after January 1st, no refund of your prior payments

